Privacy, Use, and Order Registration Terms on SepidRood Mobile Website

1. Store Information:

SepidRood Mobile Store, as one of the pioneers in selling and distributing high-quality digital products and accessories in the Gilan region, operates at Gilan, Rasht, Imam Khomeini Street, Peyman Nooreh Street, with business ID 1403540896, ISIC code 523432, and postal code 4198916302. As a reliable reference for digital products and accessories sales, the store is constantly striving to provide high-quality services and products that meet international standards, offering a unique experience for its customers. We assure our customers that their rights will be protected at the highest level throughout their purchase journey on our website.

2. User Privacy Protection:

SepidRood Mobile Store, respecting the privacy of its customers, is committed to maintaining and protecting all personal information provided by users. All information submitted during the order registration or website registration will be used solely for processing orders and improving the customer shopping experience, and under no circumstances will any information be shared with third parties without customer consent. SepidRood Mobile Store adheres to data protection laws (such as GDPR and other similar regulations) to ensure the security of personal information.

3. Order Registration and Shipping Conditions:

Article 1: Orders can be registered on the SepidRood Mobile online sales platform 24 hours a day, seven days a week. Customers can place orders at any time, and the order processing will begin immediately.

Article 2: After the order is placed by the user, the shipping of the product will be carried out according to the schedule in the table below. SepidRood Mobile Store cooperates with reputable transportation companies, including:

• Mahax
• Tipax
• Iran Post
• Chapar

Note: The choice of transportation company for shipping orders will be at the discretion of SepidRood Mobile Store, based on the evaluation of available services and conditions. The decision will be made based on criteria such as delivery speed, packaging safety, and ensuring timely delivery.

Article 3: The products are generally shipped within 7 to 14 working days after the order registration. Official holidays will not be considered in this period. Additionally, customers should check the availability and price of the product before placing an order.

4. Warranty and Return Conditions:

All products available at SepidRood Mobile Store (except for exceptions) are covered by a 7-day return warranty. This warranty includes product discrepancies with the website description, initial technical issues, and damages from shipping. Exceptions: The 7-day warranty does not cover products such as mobile phones, tablets, smartwatches, laptops, and gaming consoles. These products are covered by the warranty cards provided by the suppliers inside the product box. Customers can contact the suppliers directly for warranty services.

5. Website Use and General Terms:

Article 1: Customers must provide accurate, complete, and up-to-date information when registering an order. Providing incorrect information may cause issues in the order processing.

Article 2: Any illegal activity or violation of the website’s rules, including misuse of services or attempting to alter website information, will result in legal action.

Article 3: SepidRood Mobile Store reserves the right to make changes or updates to the website’s terms and conditions. Therefore, users are required to review these rules periodically to stay informed about any updates.

6. Payment and Installment Conditions:

Article 1: All payments on the SepidRood Mobile website are made through secure, reputable payment gateways. Approved payment gateways include:

• Sadad Payment Gateway
• ZarinPal
• Mr. Payment
• Asan Payment Electronics
• Gostaresh

Article 2: For installment purchases from SepidRood Mobile Store, payments will be processed through reputable installment platforms. The terms of installment payments, down payments, and other financial details will be arranged with the collaboration of these platforms. All payment processes are in accordance with the laws and regulations of leasing and financing companies.

Note: SepidRood Mobile Store does not intervene in the installment payment or down payment process, and all financial responsibilities and payments will be managed according to the rules of the leasing companies and installment platforms.

Article 3: SepidRood Mobile Store is always looking to collaborate with top leasing companies offering the best installment conditions for customers. The list of leasing companies will be updated periodically so that customers can benefit from the most recent installment terms.

Note: Issues related to leasing companies or customers’ inability to make installment payments are not the responsibility of SepidRood Mobile Store. In case of such problems, customers must follow up with judicial authorities or relevant supervisory organizations.

Article 4: The installment terms for the Hekmat and Social Security plans are communicated by the respective authorities, and the store has no involvement in the monthly fee or profit margin of these facilities. All financial matters related to these plans are managed under the supervision of the relevant authorities.

7. Contact Us:

For consultations, more information, or any questions, you can contact us through the following communication methods:

• Fixed phone: 01333600290
• Mobile (messengers): 09358326263
• Emails:
  • support@sepmobile.ir

Additionally, if you need to visit us in person, you can come to the SepidRood Mobile Store located at Gilan, Rasht, Imam Khomeini Street, Peyman Nooreh Street.

SepidRood Mobile is always striving to provide a reliable, fast, and easy shopping experience for you, being by your side throughout your purchase and after-sales services.